Claims Handler, Insurance Products

Role Overview :

As a Claims Handler, you will manage end-to-end cargo claims processes, ensuring timely and accurate handling, investigation, and resolution. You will collaborate with TPA, surveyors, customers, and internal stakeholders to deliver proactive claims services while maintaining compliance with global guidelines and regulatory standards.

Key Responsibilities :

• Handle cargo claims from first notification to settlement and recovery.
• Assign and coordinate surveyors for claim investigations.
• Provide proactive claims support to global customers.
• Interpret policy wordings, clauses, and exclusions with technical accuracy.
• Audit claims files and ensure adherence to global claims guidelines.
• Maintain documentation in the Claims Management System.
• Participate in ad hoc projects and continuous improvement initiatives.

Accountabilities :

Qualifications & Skills :

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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