Our Team
Our team is engaged in designing, delivering and supporting Digital Tech Services for all CHC worldwide.
We deliver our solutions in a highly competitive market answering FMCH needs and sometimes supporting regulated environments (GxP, SoX and other regional or local regulations).
Our team operates in an international context, serving all markets in most of the countries around the world.
Digital Tech encompasses following capabilities : Integration, Enterprise Architecture, Operations, Cloud engineering, Platform Engineering (e.g. DevOps & related framework), Enabling Platforms (ServiceNow, Observability, Chatbots, RPA, …), Digital Workplace and more “classical” infrastructures (hosting, network, servers, …).
With this “Regional Infrastructure Expert” position part of Operations team, you will oversee all Tech services having a local footprint and actively drive local Tech-related projects.
Main responsibilities
The Regional Infrastructure Expert is a strong technical expert, with proven expertise able to lead projects to be executed in various countries. She / He will :
Local standards & inventory
- Build & maintain an accurate cartography and inventory of all local Tech services across our CHC sites (manufacturing & corporate / commercial building)
- Ensure adherence to global Tech standards and drive by exceptions as needed with global Tech teams (infrastructure, architecture, …)
- Define, maintain & communicate standardized “local Tech services” patterns, based on our standards and having in mind reliability, efficiency, cost-effectiveness, agility & scalability
Local Operations
Build a set of KPIs to measure & report on performance & reliability of local Tech servicesIn relationship with Ops leads dedicated to Digital Units (more specifically Manufacturing & Supply), propose optimizations to maximize Business continuity and drive with following mindset : avoid incidents and reoccurrences through a strong problem-solving methodology, leverage automation to limit human errors and enable self-healingMeasure obsolescence of local Tech services and propose realistic roadmaps to keep technical debt as low as possibleLocal Project
With the support of external resources when required, coordinate various local Tech projects in alignment with local / global Tech teams and local Business representatives (e.g. WAN upgrade, local datacenter closure, LAN upgrate…)Contribute to Real Estate / Facility Management project related to Tech services, ensuring coordination of the design and of the implementation of selected Tech servicesContribute to local applications projects (e.g. Scada, MES, …) by assessing the requirements from Tech Services, ensuring consistency with standards and coordinating implementation as per project’s milestonesQuality & Compliance
Ensure proper compliance with Sanofi, CHC rules, policies, standards and applicable regulations (GxP, SOx, …)Ensure consistency of our referential (i.e. ServiceNow CMDB) vs. the reality on sitesCommunication, adoption & education
Partner with all internal and external stakeholders (Business, Digital, Quality, Industrial, ...) to communicate findings and progress on all ongoing activitiesRegularly educate local teams and be their voice in global Digital teamsTechnical background required
Multi-year experience in Tech services. A recognized professional with various proven experiences in international context across global organizationsExperience and knowledge in local infrastructure specificitiesStrong understanding of Information Technologies (including cloud, network…), architecture, …Strong project management skillset with proven experience in managing them in an international contextKnowledge on industrial systems and architecturesKnowledge of workplace services (M365, devices, …)Soft skills required
Proven experience leading and developing a high-performing global virtual project teamAbility to provide innovative leadership and thinking to global and cross-functional teamsStrong capacity to manage activities across web meetings and collaborative solutionsExcellent verbal, written and interpersonal communication skills, with ability to talk to Business and adapt “tech” language to this audienceAbility to work in an international matrix environmentCurious, open-minded, « out of the box » thinkingAgile and continuous improvement mindset, with critical-thinking and root-cause-analysis paradigmsFluent in EnglishPursue , discover
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing : a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
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