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Ascendion - Senior UX Researcher

Ascendion - Senior UX Researcher

AscendionHyderabad
21 days ago
Job description

About the Role :

We are seeking a highly skilled, empathetic, and strategically-minded Senior User Experience Researcher to join our dynamic team in Hyderabad. In this pivotal role, you will be instrumental in driving user-centered design by uncovering deep insights, identifying critical unmet needs, and shaping innovative solutions, specifically within the complex B2B business landscape.

You will lead end-to-end research initiatives that directly influence product strategy, design decisions, and feature prioritization for our clients' enterprise-level products. This position requires a seasoned researcher who can not only execute a wide range of research methodologies but also synthesize findings into compelling, actionable recommendations that lead to the creation of truly impactful and user-centric Responsibilities : Strategy & Execution :

  • Plan, design, and execute a wide range of qualitative and quantitative user research methods, including but not limited to : in-depth interviews, usability testing (moderated / unmoderated), surveys, field studies, ethnographic research, concept testing, diary studies, card sorting, and tree testing.
  • Specialize in understanding complex B2B user behaviors, workflows, pain points, and decision-making processes across various industry verticals.
  • Conduct research specifically tailored to enterprise-level products and services, engaging effectively with business professionals, IT decision-makers, and key Generation & Analysis :
  • Analyze complex research data to derive actionable insights, identify underlying user needs (both stated and unstated), pain points, and opportunities for innovation.
  • Synthesize research findings into clear, concise, and compelling narratives, leveraging artifacts such as user personas, journey maps, service blueprints, and mental models.
  • Develop frameworks and models to describe user behavior and design & Influence :
  • Collaborate closely with product managers, UX designers, engineers, and business stakeholders to translate research insights into actionable design recommendations and product strategies.
  • Influence product roadmaps and feature prioritization by advocating for user needs, validating hypotheses, and providing data-driven insights.
  • Communicate research findings effectively through engaging presentations, detailed reports, and interactive workshops to diverse & Best Practices :
  • Contribute to the development, refinement, and standardization of our UX research methodologies, tools, and best practices across the organization.
  • Mentor junior researchers and foster a culture of curiosity and continuous learning within the Skills & Qualifications : : Significant experience (typically 5+ years) in User Experience Research, with a demonstrable track record of impacting product development.

UX Research Expertise :

  • Proven expertise in designing and executing a wide array of qualitative and quantitative UX research methodologies.
  • Strong analytical skills with the ability to synthesize complex data from various sources into clear, actionable insights.
  • Proficiency with various research tools (e.g., user testing platforms, survey tools, analytics tools, collaboration tools like Miro).
  • B2B Domain Experience :

  • Demonstrable experience conducting UX research specifically within the B2B or enterprise software domain is mandatory.
  • Understanding the nuances of business users, complex workflows, organizational structures, and decision-making processes in an enterprise & Impact :
  • Exceptional ability to uncover deep user insights and identify unmet needs that truly drive product innovation and improve user experience.
  • Proven track record of translating research findings into tangible product improvements and strategic & Collaboration :
  • Excellent verbal and written communication skills, with the ability to articulate complex research findings compellingly to technical and non-technical stakeholders.
  • Strong interpersonal and collaboration skills, with the ability to work effectively within cross-functional : Ability to work independently, manage multiple research projects simultaneously, and prioritize effectively in a fast-paced : Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Anthropology, Design, or a closely related Skills (Plus Points) :
  • Experience with remote research methodologies and tools.
  • Familiarity with design thinking frameworks and agile development processes.
  • A strong portfolio demonstrating the impact of your research on shipped B2B products or services.
  • Experience with data visualization tools for presenting research findings.
  • ref : hirist.tech)

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