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Customer Success Engineer

Customer Success Engineer

Clear VenturesBangalore, IN
30+ days ago
Job description

You will

  • Individual Contributor (4-8 yrs)
  • Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies
  • Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies
  • Develop, curate and maintain training datasets for AI models
  • Label large datasets for supervised learning of AI models
  • Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives
  • Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills

You have

  • Individual Contributor (4 -8 yrs experience)
  • Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data.
  • Experience in developing training datasets for AI models and data labelling for supervised learning of AI models.
  • Excellent attention to detail
  • Customer advisory experience preferably in data security domain
  • Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus.
  • Broad knowledge of operationalizing data security, regulations and standards will be an advantage
  • Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
  • Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
  • Graduate / Post Graduate in Engineering discipline from premium institute