About the role : A housekeeping supervisor is responsible for overseeing a team of housekeepers and ensuring that a facility is clean and presentable. Their responsibilities include :

Responsibilities :

• Managing staff : Assigning tasks, training new employees, and making termination recommendations .
• Maintaining inventory : Ordering supplies and ensuring that staff have access to the equipment and supplies they need .
• Inspecting rooms : Checking guest rooms and common areas for cleanliness and quality .
• Addressing complaints : Resolving guest concerns and complaints about housekeeping .
• Handling emergencies : Addressing any housekeeping emergencies .
• Performing housekeeping duties : Cleaning guest rooms, public spaces, and performing laundry functions
• Maintaining a safe environment : Ensuring that chemicals and equipment are used safely and that the work environment is clean and safe
• Collaborating with other teams : Working with maintenance and front desk teams to address facility needs
• Providing service : Providing the best possible service to coworkers and suppliers .
• Conflict resolution : Finding solutions to disagreements between staff members .

Housekeeping supervisors should have strong leadership and communication skills, and be able to work a variety of shifts. They should also have a thorough understanding of the facility, including all of its rooms, grounds, commodities, and services.