service coordinators job description can vary depending on the organization and their role but generally includes :

Coordinating services

Overseeing the delivery of services ensuring that all parties are aligned and working towards a common goal

Communicating with clients

Responding to customer inquiries resolving complaints and following up with clients to ensure satisfaction

Providing information

Providing informational material about products or services and calculating quotations

Improving customer service

Developing and maintaining customer relationships and devising strategies to improve relationships

Analyzing data

Analyzing sales reports and client account information to gain insight into the best way to provide service

Relaying information

Relaying information between management and sales representatives to coordinate sales and service techniques

Some skills that are useful for a service coordinator include :

Computer proficiency Communication Interpersonal abilities Feedback Problemsolving Attention to detail Time management and Organization.

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.

Education

Graduation