Job Purpose :

Solutions Manager role is a people manager role to lead a team comprising of pre-sales and solution architects. The incumbent is responsible for country MGP targets. The incumbent will need to work closely with country manager and solutions director to strategize solutions business which includes hardware, software and services.

The incumbent will plan, coordinate, and supervise all pre-sales activities supporting all business units. This individual will apply strong proven communication skills, problem-solving skills, and knowledge of best industry practices to guide his / her team on solutions initiatives and solutions events.

The solutions manager will ensure that a career path is defined for solutions technical team development. He / she will recruit, lead and develop the team of pre-sales and solution architects to  provide ongoing coaching and mentoring to maximize their performance.

Responsibilities :

Ensure to accept complete responsibility as well as accountability for solution initiatives.

Attain approval, track, update and report to management related to solution initiatives.

Ensure to define roles plus responsibilities throughout entire team member to support the business units.

Prepare resource plan as well as allocate resources for pre-sales support.

Perform as channel for internal communication to management.

Head responsibility for complete team performance.

Build solid relationships with suppliers and partners.

Develop and manage direct relations with main stakeholders as well as subject matter experts involving internal, suppliers and partner ecosystem.

Measure the team individual performance with SMART goals as well as priorities.

Analyze data as well as interpret data focused on enhancing service delivery capabilities to support the solution initiatives.

Identify and interpret customer requirements mainly for solution as well as services.

Responsible for driving solutions business pipeline, Quarterly Business Reviews, Forecast Planning and Services Cadence.

Responsible to access new supplier onboarding requirements and respond to supplier Distributor RFPs for solutions & services.

Responsible to provide services budget for revenue and MGP targets by working with the respective Business units to identify core and growth services.

Knowledge, Skills and Experience :

Minimum level of education required :   Bachelor’s Degree

Previous working experience with a technology principal vendor is a must.

Expertise in one of the key technology domains

Minimum 3 years of people management experience leading a team of at least 10 people.

Experience in P&L forecast, budgeting and produce the required management reports.

What’s In It For You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.