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Counselor

Counselor

PW (PhysicsWallah)Jammu, Jammu & Kashmir, India
30+ days ago
Job description

Location : Jammu Vidyapeeth

About the Role - Counselor

As a Counselor will be responsible for building relationships with potential learners and converting them into paying customers for the courses.

Responsibilities :

  • Cold call and qualify potential leads from a designated target audience.
  • Understand learner needs and recommend suitable courses from our portfolio.
  • Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
  • Negotiate effectively and address customer concerns to secure enrollments.
  • Build strong relationships with potential learners and nurture leads for future conversions.
  • Maintain accurate records of calls, interactions, and progress of individual and team targets.
  • Contribute to the continuous improvement of sales processes and strategies.

Qualifications

  • Proven experience in B2C sales, preferably in the education or technology sector.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
  • Strong problem-solving and consultative selling skills.
  • Ability to identify and overcome objections confidently.
  • Time-management skills and the ability to work independently and as part of a team.
  • Target-oriented and motivated to achieve success.
  • Proficiency in using CRM tools and data analysis for reporting.

    • Benefits

  • Opportunity to work in a dynamic and fast-paced environment.
  • Be part of a team passionate about making a difference in people's lives.
  • Regular training and development opportunities to enhance your sales skills.
  • Chance to contribute to the growth of a leading upskilling platform.