This job offer is not available in your country.
Customer Support - Seller Partner
ADVENXAKochi, Kerala, India30+ days ago
Job descriptionBasic computer proficiency including typing and familiarity with CRM or similar tools. Problemsolving abilities and a proactive approach to challenges. Customerfocused mindset with attention to detail. Immediate availability to join on the specified dates. Commuter assistance Health insurance Provident Fund Monday to Friday Night shift Rotational shift US shift Yearly bonus
Customer Support Seller Partner
Location : Kochi Infopark
Working Days : 5 Days (Rotational week off)
Salary : per month
Qualification : Higher Secondary Pass
Requirement : Strong verbal and written English communication skills
Joining Date : Immediate openings for December 16th or January 3rd
Responsibilities :
- Address seller inquiries via inbound and outbound calls providing timely and effective resolutions.
- Handle email and chat communication for nonvoice support tasks.
- Maintain a professional and customerfocused approach while resolving issues.
- Accurately log all interactions solutions and updates in the internal systems.
- Collaborate with internal teams to escalate and resolve complex concerns.
- Follow established processes and guidelines to uphold seller satisfaction.
Requirements
Benefits
Schedule :
Supplemental Pay :
English Communication Skills
Education
Higher Secondary