Plays a pivotal role in driving growth, profitability, and customer satisfaction within the Retail Banking segment.
Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
Ownership of Underperforming RMs basis K.O parameters i.e. Income, Credit Card, Digital, Retail Assets, Business Assets, Insurance, CASA Units
Developing strategies to achieve ambitious financial targets, drive revenue growth through effective sales strategies, cross-selling, and upselling of financial products and service to ensure to have maximum market share.
Key decision-maker, fostering a strong customer-centric culture while ensuring compliance with all regulatory requirements
Monitor and Manage branch financial performance and expenses efficiently, optimizing resource utilization and controlling costs.