JOBDESCRIPTION
A Position Overview
Position Title
Key Account Manager
Department
Yes Bank Branch Banking
Level / Band
Executive / 209
Role Summary : Providesupport in Sales of Life Insurance business through bank customers at bankbranches across assigned locations
B OrganizationalRelationships
Reports To
Regional Manager
Supervises
C JobDimensions
Geographic Area Covered
Branches / Cluster
Internal Stakeholders
Training
Branch Operations
Distribution Operations
External
Channel Partner
D Key ResultAreas
Organization Process
Key Contributions
Sales
- Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for designated branches
- Working jointly with the Branch Manager on Business Implementation plan
- Driving and motivating the branch staff along with Bank RM and providing support for logging in applications sourced
- Tapping the right database of the branch and ensure authentic documentation
- Build relationship with the Bank Sales / operations team and ensure the business targets and Productivity targets of the allocated branches are met effectively
- Prospect and meet customers within and outside the Branch as when required
- To develop, agree and implement short term and long term plans to achieve sales targets
- To achieve branch RM activation targets
- Work collectively with Bank Sales / operations team and conduct joint sales calls as a team to achieve business nos.
- Seek commitment from the partner towards achievement of business objective
Relationship Management
Managing the relationship between internal team and channel partner so as toFoster sales for the company and mmaintain utmost levels of responsiveness to requirements from the Channel Partner
Provide all possible support to the channel partner as a face of parent companyEffectively execute all Marketing activities as per Partners requirementEnsuring timely issuance of policies with resolving all pending etc.Adhere to the customer touch-point engagement in order to service his portfolio of customersTo maintain the desired persistency ratioPrompt post-sales service with respect to all domainsStrategize and interact closely with the RM on business plan executionEnsure Compliance
Ensure compliance to internal sales process & other compliance standardsShould be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the teamAdhering to the Training Road map.Providing timely reports to the Supervisor as per the requirement.Adhering to the TALIC code of conduct.E SkillsRequired
Technical
Product / Subject matter expertiseBusiness perspective & planningFinance / Insurance industry awarenessSelf managementProblem solving skillsPeer level co-ordination and influencing skillsBehavioral
Essential
Desired
Interpersonal skills
Communication skills