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Relationship Manager - HDFC Bank Relationship Channel

Relationship Manager - HDFC Bank Relationship Channel

Tata AIA Life InsuranceAmritsar
30+ days ago
Job description

JOBDESCRIPTION

A Position Overview

Position Title

Relationship Manager – HDFC Bank Relationship Channel

Department

Partnership Distribution

Level / Band

201 / 204

Role Summary :

  • Providesupport in Sales of Life Insurance business through bank customers at bankbranches across assigned locations

B OrganizationalRelationships

Reports To

AM / TM

Supervises

C Job Dimensions

Geographic Area Covered

Zone / Cluster

Internal Stakeholders

Training

Branch Operations

Distribution Operations

External

Channel Partner

D Key Result Areas

Organization Process

Key Contributions

Sales

  • Achieve pre-set business targets on WNBP, persistency, case count, active branch, active sales staff and various KPIs for designated branches
  • Working jointing with the Branch Manager on Business Implementation plan
  • Driving and motivating the branch staff and providing support for logging in applications sourced
  • Tapping the right database of the branch and ensure authentic documentation
  • Build relationship with the HDFC branch staff and ensure the business targets and Productivity targets of the allocated branches are met effectively
  • Prospect and meet customers within and outside the Branch as when required
  • To develop, agree and implement short term and long term plans to achieve sales targets
  • To achieve branch staff activation activation targets
  • Work collectively with HDFC staff and conduct joint sales calls as a team to achieve business nos.
  • Seek commitment from the partner towards achievement of business objective
  • Relationship Management

  • Managing the relationship between internal team and channel partner so as to
  • Foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner

  • Provide all possHDFCe support to the channel partner as a face of parent company
  • Effectively execute all Marketing activities as per Partners requirement
  • Ensuring timely issuance of policies with resolving all pending etc.
  • Adhere to the customer touch-point engagement in order to service his portfolio of customers
  • To maintain the desired persistency ratio
  • Prompt post-sales service with respect to all domains
  • Strategize and interact closely with the HDFC branch manager on business plan execution
  • Ensure Compliance

  • Ensure compliance to internal sales process & other compliance standards
  • Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the team
  • Adhering to the Training Road map.
  • Providing timely reports to the Supervisor as per the requirement.
  • Adhering to the TALIC code of conduct.
  • Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
  • F SkillsRequired

    Technical

  • Product / Subject matter expertise
  • Business perspective & planning
  • Finance / Insurance industry awareness
  • Self management
  • Problem solving skills
  • Peer level co-ordination and influencing skills
  • Behavioral

    Essential

    Desired

    Interpersonal skills