Team leader - operations

Team leader - operations Job Summary

• Location : Chennai
• Project role : Team leader - operations
• Qualification : BCom
• Experience : 4-7 Years
• Skills : Basics of Banking
• No. of positions : 3

Able to work independently and efficiently to meet defined SLA, Responsible for meeting productivity matrices and quality standards as per defined quality norms, Attendance, Training and Self Development, Team Player.

Ensure Retention of team members is within the agreed norms. Improving skill level through self-development. The individual should be able to manage, motivate, engage and enthuse people to take them to the next level of achievement. To be responsible for meeting SLAs / deliverables. To Participate in the Calibration audits and report feedback.