Niagara Technical Expert (AESS)

JOB DESCRIPTION

Driving Infinite Possibilities Within A Diversified, Global Organization

As a Advanced Engr Support Specialist, you will engagewith internal Honeywell customers to generate demand for GES from assignedregion / pole / for initiative and also organize / manage resources so thatprojects are delivered on time, and to a defined scope and quality level thatmeets cost constraints. You will manage various resources such as design / application / graphics engineers, subcontractors etc. You will assess projectissues, and develop resolutions to meet productivity, quality, engineeringdeviation and customer satisfaction goals and objectives for various assignedBMS projects.

Principle Duties :

Deliver great customer experience

Ensure Quality and HSE playbook compliance management

Monitoring execution of all the project deliverables

Managing internal and external resources and making sure the project team has the necessary skill sets to complete the project

Communicating with stakeholders, team members and project managers on project status, including progress, risk and any issues that may have an impact on project delivery

Managing customer expectations and proactively closing expectation gaps

Participates in pre-sales estimate reviews to ensure necessary engineering labor is specified to meet contract requirements and sequence of operation.

Responsible for project related communication with customer. Frequently interacts with subordinates, customers / ITL’s / Location Co-coordinators and / or functional peer group managers; often must lead a cooperative effort among members of a project team

Responsible for customer satisfaction, meeting productivity / utilization targets, OTTR, Quality metrics within the engineering team.

Impart technical trainings as necessary. Act as a coach for team members.

Responsible for analyzing customer feedback and identifying appropriate actions to improve overall customer satisfaction.

Ensure adherence to laid down Processes, improve current processes applicable for overall project execution.

Ensure effective use of various engineering & workflow tools to achieve required productivity & quality goals

Participate in selection process

Knowledge transfer within and across the engineering MUST HAVE

Bachelor's Degree in Engineering

WE VALUE

Some experience in engineering

Flexible and open, ability to adapt to changing systems, processes and projects

Business Acumen : Knowledge of current and emerging practices, methods, and information relating to discipline and application within the industry

Problem Solving : Evaluates effective solutions based on root causes; seeks diverse opinions; applies six sigma procedures

Conflict Management : Makes conflicts opportunities for improvement; strives for win / win resolutions

PMP certification a plus

Six Sigma Green or Black Belt Certified

Action Oriented : Works hard, full of energy; seizes opportunities when they arise