Description
- Sales Coverage Support is responsible for supporting the sales team in their client facing activities.
Work includes :
Working with the Sales team to clarify the support requiredDetermining the most effective deployment of the Sales Support AnalystsSupporting in the resolution of the most complex issues and direct the handling of the most sensitive client support interactionsEnsuring adherence to applicable internal policies and external legal / regulatory frameworksPartnering with sales coverage team, origination, trading, client services, operations staff and with other business areas to both gather information and direct client enquiriesWhat we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policyGender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and aboveYour key responsibilities
Perform risk controls for Correspondent Banking clients on client relationships with high complexity (entity, legal representatives, shareholders), by applying current Key Operation Documents (KODs) / Key Operating Procedures(KOPs), providing analyses to identify risks that require escalation to the line of Business (KYC Officers, Accountable Client Owners (ACOs) & the Divisional Control Office (DCO)) as well as Anti Financial Crime (AFC) / Compliance and takes part in in-depth discussions as required.Investigate client transactional behavior in order to identify and document transactional outliers against expected client transactional activity behavior, in line with Risk Appetite Statement (RAS) and relevant KODs.Ensure correct, clear, and structured analysis and documentation of team deliverables for management, internal & external stakeholders, and audit. Conduct 4 eyes reviews on team output.Communicates findings to relevant stakeholders. Escalate, monitor, and follow up on necessary improvements, in order to ensure adherence to the global requirements of Financial Crime Risk Controls.Facilitate the identification and execution of process enhancements, documentation, and continual training for team members. Collaborate closely with Leads and various stakeholders, including Senior Management, Divisional Control Office, and Audit. This role actively supports and leads both local and global initiatives and projects. Communicate effectively with internal stakeholders and cross-functional teams to assess regulatory and Correspondent Banking controls and deliver training sessionsYour skills and experience
University degree in Finance, Law, Economics, Business Administration, Banking, or other relevant fields and / or equivalent professional experience required. First demonstrable project management experience preferred.5+ years minimum of prior experience in Compliance, Anti Money Laundering, Transaction Monitoring, Know Your Client, Audit, Risk, or other related roles required, ideally within large international Financial Institutions, with a focus on Correspondent Banking.Excellent ability to filter large volume of data against established criteria, showcasing adept research & analytical skills, and a strong sense of risk awareness. Deliver high-quality results with excellent attention to detail within tight timeframes, demonstrating diligence and accuracy. The role demands robust communication, presentation, and training proficiencies to effectively convey messages across diverse stakeholder levels.Collaborative team player with strong work ethics, able to motivate others and operate independently under limited supervision. Eager to work and collaborate within a multicultural, international, and diverse environment.Fluent communication skills in written and spoken English required, German beneficial. Profound command of MS Office applications (Excel, Word, PowerPoint, Outlook); VBA knowledge beneficial.How we’ll support you
Training and development to help you excel in your careerCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needs