Key Responsibilities :
- Hard Bucket Collections Management
- Efficiently manage hard bucket collections for SME LAP (Secured Loan Against Property) accounts.
- Portfolio Handling
- Ensure effective collections from the assigned portfolio with the goal of reducing delinquency and minimizing NPAs.
- Legal Recovery Actions
Handle legal proceedings including :
Section 138 (Cheque Bounce)ArbitrationSARFAESI Act (Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest)NPA Resolution FocusDrive initiatives to resolve NPAs and recover dues from default accounts.Bucket Flow ControlPrevent accounts from flowing into higher delinquency buckets by focused follow-up and recovery efforts.Field Visits & Execution Conduct timely field visits to assess customer situations and ensure ground-level recovery actions.Cross-Functional Collaboration - Coordinate closely with the Sales, Operations, and Legal Teams to ensure effective and timely resolutions.Qualifications & Requirements :
Experience : 5+ years in collections with a focus on secured loans, particularly SME LAP.Knowledge of Legal Procedures in loan recovery is essential.Strong interpersonal and negotiation skills.Willingness to conduct field visits as needed.ref : iimjobs.com)