Assistant Manager - Group Investigation

Purpose and context - :

As part of the Legal & Compliance, Group Investigations’ purpose is to protect Aviva’s assets and reputation, and to influence sustainable behavioural change, by investigating and reporting on serious alleged breaches of Aviva’s Business Ethics Code by Aviva employees. Group Investigations executes its purpose by, amongst other things : (i) triaging and evaluating reports received against its scope of activities; (ii) conducting high quality and efficient investigations; (iii) reporting its investigations findings (including control enhancement observations as appropriate) to management and other stakeholders as required; and (iv) periodic reporting to relevant Boards and Committees, and or any other senior stakeholders as appropriate. Group Investigations is a global function in the Aviva Group working across Aviva’s regions / business units. The role reports into Aviva India’s Head of Legal & Compliance, with day-to-day reporting into the Group Investigations Senior Manager and works under the guidance of the Head of Investigations for Group Investigations.

KEY RESPONSIBILITIES :

The role has the following key responsibilities : Investigations Under the guidance of the Investigations Senior Manager, assisting with and performing investigations in respect of suspected or alleged instances of internal and non-customer malpractice, unethical activity, or financial crime within the Aviva India business. Producing objective, concise and high-quality investigation reports. Applying investigation methodologies, including identifying areas for improvement in the operation of the business’ systems and controls. Establishing strong relationships with business stakeholders. 2. Speak Up Investigating concerns raised via Aviva’s whistleblowing service, Speak Up, in accordance with Aviva’s Speak Up Charter and investigation methodologies. Effective collaboration and close liaison with the Aviva Group Speak Up team, including the promotion of the Speak Up service within Aviva India. Risk Management Has knowledge of the key risk considerations in respect of conducting investigations and applies that knowledge to ensure the process is effective, lawful, and safeguards the organisation and any individuals involved. Liaise closely with colleagues in the 1st and 2nd line Financial Crime / Risk / Data Analytics teams who proactively identify areas of internal and non-customer malpractice or financial crime.

KEY CAPABILITIES :

EXPERIENCE Two (2) or more years’ experience in conducting investigation work. Experience in conducting financial crime, forensic accounting or audit in financial services or a regulated institution. Good knowledge of investigation methodologies, and financial / risk / insurance / asset management market related topics. Experience in working with a range of business stakeholders and developing positive stakeholder relationships. 2.QUALIFICATIONS : Degree and professional qualification preferred. Professional fraud investigation or financial crime qualification (ACFS, CFE or equivalent) are desirable.

SKILLS / KNOWLEDGE :

Technical Evidence gathering and interviewing skills (suspect and witness). Methodical, diligent and well organized, good project management skills and experience. Report writing skills. Technical Insurance / asset management product / market knowledge. Risk management knowledge. Data analytics skills. Forensic Accounting (basic knowledge / experience preferred). Professional Ability to work independently and as part of a team, including the ability to take instruction and execute effectively. Ability to muti-task (e.g. handle multiple case load). Strong analytical and problem-solving skills. Knowledge of investigation principles and techniques. Understanding of local legislative and regulatory environment impacting internal investigations and whistleblowing reports. Makes ethical decisions, including those that respect and adhere to Aviva’s core values (Care, Confidence, Community & Commitment). Excellent communication and interpersonal skills. Experience of communicating with business stakeholders throughout an organization.