Job Title : Inside Sales Specialist
Location : Mumbai
Employment Type : Full-time
About Physica
Physica is transforming the physical therapy experience by offering personalized, convenient, and affordable care. Our team of expert physiotherapists provides high-quality treatment tailored to individual needs through our innovative Physica company.
Role Overview
We are looking for a results-driven Inside Sales Specialist to join our team. In this role, you will be responsible for generating leads, converting potential clients, and ensuring customer satisfaction. You will play a critical role in expanding Physica’s reach and delivering exceptional service to patients and partner clinics.
Key Responsibilities
- Identify and engage potential customers through outbound calls, emails, and follow-ups.
- Convert inbound leads into customers by understanding their needs and effectively communicating Physica’s value proposition.
- Maintain strong relationships with existing clients to ensure satisfaction and long-term engagement.
- Collaborate with marketing and operations teams to refine sales strategies and improve conversion rates.
- Meet and exceed sales targets and KPIs.
- Maintain accurate records of interactions and sales in the CRM system.
- Address customer inquiries and resolve issues in a timely and professional manner.
Qualifications & Skills
Experience : 3-5 years in inside sales, lead generation, or a related role.Sales Acumen : Proven track record of achieving or exceeding sales targets.Customer-Centric Approach : Strong communication and interpersonal skills to engage clients effectively.Tech-Savvy : Comfortable using CRM software, sales tools, and digital communication platforms.Problem-Solving : Ability to handle objections and find solutions to customer concerns.Collaborative Mindset : Willingness to work in a dynamic, fast-paced environment with cross-functional teams.Why Join Physica?
Be part of a fast-growing health-tech company making a real impact in the physiotherapy space.Competitive salary with performance-based incentives.Hybrid work model offering flexibility and work-life balance.Opportunity for career growth and professional development.If you're passionate about sales and want to be a part of a company that is redefining physiotherapy care, we'd love to hear from you!
Apply now and help us revolutionize the future of physical therapy!