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Senior Assistant Vice President EXL / SAVP / 1116504

Senior Assistant Vice President EXL / SAVP / 1116504

exlin pune sez c25, pune, india
30+ days ago
Job description

Job Description

Responsibilities :

  • Technical Expertise :
  • Develop a deep understanding of Conversational AI, Smart Agent Assist, CCaaS and their technical capabilities.
  • Stay current with industry trends, emerging technologies, and competitor offerings.
  • Customer Engagement :
  • Engage with prospective clients to understand their technical requirements and business challenges.
  • Conduct needs assessments and provide tailored technical solutions.
  • Solution Demonstrations :
  • Deliver compelling product demonstrations that showcase the features and benefits of our solutions.
  • Customize demonstrations to align with the specific needs and use cases of potential customers.
  • Collaboration with Sales :
  • Work closely with the sales team to understand customer goals and contribute to the development of winning sales strategies.
  • Assist in the preparation of technical proposals, RFP responses, and other sales materials.
  • Technical Presentations :
  • Conduct technical presentations, both in-person and virtually, to convey the value proposition of our products / services.
  • Address technical inquiries and concerns during the sales process.
  • Proof of Concept (PoC) :
  • Lead the design and implementation of proof of concept projects to demonstrate the feasibility and effectiveness of our solutions.
  • Customer Relationship Building :
  • Build and maintain strong relationships with customers, understanding their evolving needs and providing ongoing technical support.

Qualifications :

  • Bachelor's degree in a technical field
  • Proven experience in a technical pre-sales or similar role in the technology industry.
  • Strong understanding of relevant technologies, including (but not limited to) [list specific technologies relevant to the company's products / services].
  • Excellent presentation and communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Ability to work collaboratively in a team environment and interface effectively with internal teams.