JP Morgan Chase - Director - Quality Assurance

Job Responsibilities :

• Develop and implement the overall QA and test engineering strategy, including processes, tools, and best practices to ensure the highest standards of software quality.
• Recruit, mentor, and lead a team of QA engineers and test engineers, fostering a culture of continuous learning, collaboration, and innovation.
• Define and enforce rigorous quality standards for software releases, including functional, performance, security, and regression testing.
• Oversee the design, development, and execution of test plans and test cases across functional, integration, and system levels, with a strong focus on automation.
• Facilitate and coordinate user-acceptance testing.
• Drive the adoption of automated testing frameworks and tools to streamline QA processes and improve testing efficiency.
• Work closely with product managers, developers, and other stakeholders to ensure alignment on quality objectives and to resolve issues quickly and efficiently.
• Identify and mitigate quality risks, tracking and reporting on key quality metrics to executive stakeholders.
• Champion continuous improvement initiatives to enhance testing coverage, improve testing speed, and keep up-to-date with industry best practices.

Required qualifications, capabilities, and skills :

• Formal training or certification on relevant job skill concepts and 10+ years applied experience in software quality assurance and test engineering. In addition, 5+ years of experience in a QA leadership role.
• Proven track record of leading QA teams through all phases of the software development lifecycle.
• Expertise in test automation frameworks (e.g., Selenium, Appium, TestNG) and scripting languages (e.g., Python, JavaScript)
• Strong understanding of software testing methodologies, tools, and best practices
• Familiarity with CI / CD pipelines and integrating automated tests in a DevOps environment
• Experience with performance testing and security testing tools
• Deep experience with Agile / Scrum methodologies and experience working in agile teams
• Knowledge of both manual and automated testing approaches
• Excellent leadership, communication, and interpersonal skills
• Strong problem-solving skills and attention to detail
• Ability to work collaboratively and manage multiple priorities in a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Domain experience in Wealth Management, Investment Management and Trading systems is strongly preferred
• ISTQB or other relevant QA certifications is preferred
• Knowledge of cloud platforms (AWS, Azure) and containerization tools (Docker, Kubernetes) is a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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