Kruti Coffee is one of India's fastest growing specialty coffee entity and cafe chain. Kruti Coffee started it's specialty coffee journey by transforming farm management practices of Kindiriguda tribal coffee farms in the Eastern Indian State of Odisha.

Tasks

• Greet all customers with friendly, personalized service and develops a rapport with them.
• Maintaining a fast speed of service, especially during rush times and high peak season.
• Take orders from customers and input their selections into the café’s internal computer systems
• Develop sufficient knowledge on the list of products and offerings and effectively and accurately communicate it to customers
• Prepare all beverages according to customer requirements within the prescribed time frame
• Prepare / reheat / serve food according to the set standards
• Grinding, weighing and packing coffee beans for customers
• Understanding the basics of all company coffees (roast level and flavor notes)
• Able to suggest beverages, roasts and equipment based on customer’s requirement
• Ensures cleanliness at the station and café in general during each shift
• Respond to guest questions, concerns and complaints and make sure they leave satisfied
• Follow all café safety and security procedures and arrive on time for all shifts and stay until shift completion
• Maintains efficient, friendly service. Clear tables in a timely and thorough manner.
• Responds proactively to prevent heated customer service situations.
• Restocks retail shelves when necessary, keeping in mind set merchandising guidelines. Keeps the retail areas neat and clean.

Requirements

Qualification : Any graduate or Diploma

total work : 1 year (Preferred)

Benefits

Benefits :

Food provided

Health insurance

Paid time off

Provident Fund

Supplemental pay types :

Commission pay

Performance bonus

Schedule :

Day shift

Evening shift

Morning shift

Rotational shift

Weekend availability