Talent.com
This job offer is not available in your country.
Associate - Service Delivery

Associate - Service Delivery

KEC International LtdWorli,Mumbai
30+ days ago
Job description

Position Summary :

In this role the incumbent will need to act as a representative of Service Delivery taking care of HR Operations along with Digital data management. Being SME, the incumbent is expected to possess following expertise / knowledge.

Key Activities & Responsibilities :

a) SuccessFactors :

  • Employee Central Administration which includes hands on experience in o Creation / modification / deletion of Foundation Objects o Knowledge of position management o Background / technical working of SF like mass upload, RBP, ORD, hiring o Knowledge of SF – HRMS tools like EC, PM, GM, Succession, RCM o Creating & Scheduling the report on ORD as well on SFTP
  • Data Audits post process implementation and continuous system improvements.
  • RCM – Managing and supporting HR teams for resolving their queries on RCM
  • Independently conceptualized and rolled out Analytics / Dashboard
  • Support End Users RCM, EC, Goal Management, Performance Assessment, Compensation Cycle

b) Analytics :

  • Knowledge of reporting tools in SuccessFactors and PowerBI o Conceptualize and implement various dashboards like talent management, attrition, HR Data Audit at the same time evaluate opportunities and proactive present analysis o Provide support to COEs for making various dashboards basis their requirements o Being custodian of employee data, review data and provide insights for process improvements.

    • c) HR Operations

  • Proactively seek HR process improvement initiatives
  • Supported the development, testing, roll-out and training of the HR teams on new initiatives.
  • Conduct UAT, SOPs, Training Material
  • Train the end users on using the tools. Organizing refreshers on EC, RCM
  • Handle all activities pertaining to employee lifecycle management from on boarding to Exit
  • Monitor and ensure employee probation evaluation and confirmation on system.
  • Generating of Employee head count report from Success factors
  • Employee File Management

    • Competencies Required :

    Strong Communication Skills with employees / HR Management ▪ Excellent Coordination Skills especially during projects / new initiatives implementation ▪ Analytical & Project Management bend of mind ▪ HR Analytics – Compile different datapoints using spreadsheets, other tools and analyses data for information driven decision making and strategy planning. ▪ SuccessFactors Global Support, Implementations, System ▪ Proficient in MS Office

    Education & Skills :

    MBA / Diploma in HR Management ▪ BMS / B. Com ▪ Certification in HRMS tool like SAP, SuccessFactors ▪ 5 - 8 years of working knowledge in SF, HRMIS and HR Process