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Manager EXL / M / 1126593
exlin chennai c51, chennai, india30+ days ago
Job descriptionMust be a subject matter expert Team handling skill set Inventory management and planning Motivate and guide team to achieve production and quality goal set Follow project related protocols and instructions Handling team clarification To be proactive in handling team issues Problem solving skill sets Research on grey areas with solution Capable of conducting team education and training Skill sets to address client email and queries Should have more analytical skill sets Should be more innovative, energetic and positive thoughts Having skill sets to motivate teams Escalate issues, identify trends All emails from Manager should be answered promptly without fail Ensure compliance of entire team for HIPAA,OIG
Job Description
Requirements :
- Life science / Paramedical Degree
- LSBB certification is preferred.
- Managing QA team is an advantage
- 13 - 15 year of Coding
- Specialty worked : IVR – Mandatory (Must be dealt with complex level IVR coding, cardio vascular surgery and General surgery
- 5+ years of coding experience
- 3+Years of Team lead role
- 5+Years of AM role
- CPMA certification is added advantage.
- Location –Chennai
Responsibilities and Essential Functions :