Vice President-Operations, Life Insurance

We are inviting applications for the role of VP, Operations for Life Insurance Division

Responsibilities

• Will be responsible for managing the overall operations for one or more accounts - Would be accountable for managing clients and internal stakeholders and partnering with them to successfully manage the Global delivery for aligned accounts. - Should be able to steer growth conversations with the clients, create POV’s to be taken to the clients. - Drive in achieving & exceeding all Internal and Customer key metrics - Plan and lead the execution of employee engagement, rewards, and recognition to help drive performance and mitigate attrition. - Develop staff by assessing Leadership competencies and promote training and career planning; coaches' employees for career development. Provides input into hiring decisions. - Monitor performance of the cluster according to established standards. Provides performance feedback on Supervisors and Associates. Prepares fair, accurate and thorough performance reviews. - Accountable for meeting business goals. Coordinates with other units to ensure an alignment of processes to minimize revenue loss. - Monitor and ensure compliance with department, business unit, and regulatory agency standards and practices - Establish detailed process understanding to be able to understand team & client’s prospective & add value - Design & drive the solutions and offering(s) and commercialize - Innovate processes to introduce modern age technologies & solutions available - Participate in solution workshops and contribute to developing future state processes - Communicate clear instructions / goals to team members & track / report their progress

Minimum qualifications

Minimum Qualifications / Skills