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Mgr UX Design VS

Mgr UX Design VS

Victoria's SecretBangalore, Karnataka, IN
30+ days ago
Job description

Description

TITLE : Manager, UX Design

DEPARTMENT : Digital – UX

LOCATION : Bangalore

TEAM :

Our UX Strategy, Research and Design team brings to life a unified digital platform that supports our specialty

retail brands across multiple geographies and partners. The products and capabilities we deliver enable us to

accelerate global digital growth significantly. Through various methodologies, we support product teams that

build configurable features and capabilities to drive an enhanced end-user experience and greater business

performance continually. We do this by :

  • Understanding the motivations and needs of our millions of customers and building design solutions

that best serve them

  • Collaborating with partners to create technology, capabilities, and processes that allow for efficient

    • set-up, monitoring, and management of their digital experiences

  • Advocating for the learnability, efficiency, memorability, and desirability of new or enhanced features

    • and functionality across the breadth of the user journey

  • Operating within a Lean / Agile development process that allows us to launch and learn quickly

    • How we build solutions is equally important to what we create. All UX team members are expected to

    advocate for and design within a systems-based methodology that allows for configurable customization and

    specialization of re-usable components that enables scalability and quality.

    ROLE DESCRIPTION

    The app and web product teams are multidisciplinary experts who work collaboratively to evolve our digital

    commerce mobile apps and web experience for our brands and their most loyal and engaged customers.

    The Manager of UX Design is a strategic partner in identifying customer and business opportunities while

    leading app designers to design features and capabilities to deliver that value. They are passionate customer

    advocates ensuring their work is both valuable and delightful. They are both systems thinkers and able to lead

    design for emotion. They know the brand inside out through maintaining solid relationships with their creative,

    marketing and merchandiser partners to help craft best-in-class brand experiences.

    RESPONSIBILITIES

  • Well-versed in best practices for iOS, Android applications and mobile web experiences
  • Manage a team of talented lead and senior designers to drive culture, desired business outcomes, and

    • individual’s growth in a fast-paced dynamic environment

  • Lead the design for the distinct needs and expectations of VS&Co’s customers with user research,

    • brand insights, data analytics, and competitive analysis as your guides

  • Produce user flow diagrams that articulate complex user journeys across multiple web pages and

    • touchpoints

  • Work with cross-functional teams to support and evangelize alignment around processes and

    • methodology to create efficiencies and best practices for collaboration

  • Support designers’ career growth plans, navigating day-to-day situations, and preparing their work to

    • be reviewed by our team and our partners

  • Partner with design leadership, actively participating in mentoring and patterning best practices in

    • design, our culture, and our rigor and craft

  • Tailor app experiences for parity with relevant new web features and through and omni-channel lens
  • Structure and lead collaborative working sessions with cross-functional partners and other product

    • partners to identify and define what problems your product is trying to solve and how best to solve

    them

  • Use, contribute to, and advocate for a systems-based design methodology that is designed to support

    • multi-tenant implementations of solutions

  • Work side-by-side with Front End Development and Back End Development to build and validate all

    • visual / functional enhancements

  • Present solutions to cross-functional and brand partners, clearly articulating the UX design principles

    • and methodologies that informs the work

    Qualifications

    QUALIFICATIONS

  • Passionate advocate for the end user
  • UI, visual design, and interaction design expertise
  • Proven ability to translate complex design challenges into clear, user-friendly experiences
  • Sophisticated sense of visual design / style
  • Working understanding of e-commerce and usability best practices
  • Collaborative, inclusive, and flexible team member
  • Highly organized with extreme attention to detail
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Positive, constructive approach

    • EXPERIENCE REQUIRED

  • 8+ years of product design experience
  • 2+ years of people management experience
  • Understanding of the capabilities and best practices relating to the design and interaction for mobile

    • applications, iOS and Android

  • Understanding of best practices for mobile first web customer experiences
  • Retail / fashion brand experience desired; e-commerce experience ideal
  • Experience delivering on business and creative goals through design
  • Previous management experience
  • An online portfolio of case studies highlighting :
  • Demonstration of full design process, including numerous diverse artifacts (ex. research, flows,

    • sketches, wires, low- and high-fidelity designs)

  • Meticulous attention to detail, high-quality UX design craft