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Customer Support Representative

Customer Support Representative

SnaphuntNoida, India
30+ days ago
Salary
₹480,000.00 yearly
Job description

The Offer

  • Fantastic work culture
  • Attractive Salary & Benefits
  • Opportunity within a company with a solid track record of performance

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

    • The Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You possess strong analytical skills and are comfortable dealing with numerical data

    • The Employer

    Our client is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client’s brand.