Job Responsibilities
Prescription Filling
- To attend the doctor’s prescription at the sales counter and advise the dosage of medicines to the patients
- Dispense drugs pursuant to a prescription issued by the doctor. In case the prescribed medicines not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
- Cross-check the issuing medicines with bill with regard to patient name, items name, quantity, expiry and acknowledge the bill
Customer Service
To counsel the patients / customers on health, reaction of medicinesTo maintain good relations with customers / doctorsTo maintain free home delivery register and follow-up the medicines deliveries to the customers in timeHandle all the inbound calls primarily focusing on drug information, patient counselling / education and free home delivery orders. In addition, handle patient queries and issues with respect to drug therapy and drug informationHandle cash in billing counter as and when requiredCold Chain Management
Storing the drugs under proper conditions of refrigeration and securityInventory Management & Sales
To enter stocks in computer and take printout of receipt from stores(RS) for cross-checking with items issues list from storesTo maintain record for no stock items and follow-up the sameEnsure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving itemsEnsure shift hand-over and take-over is given before leaving the work areaFocus on sales and strive to attain the target of the pharmacyCheck quantity, MRP, batch number and date of expiry of the received itemsBill managementPerform any other job assigned by the in-charge as per exigencies of workCompensation & Benefits
This job is on company rolls offering competitive pay, benefits and attractive incentives.Share :Qualification
D. Pharm / / registered with the PCI ONLY
Experience
Freshers / Relevant Pharmacy retail experience upto Supervisor Level
Skill
Updated knowledge of commercial drugsPrescription handlingGood inter-personal & communication skills