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SAP CDC & CDP (Emarsys)

SAP CDC & CDP (Emarsys)

SIROVijayawada, IN
4 days ago
Job description

Key Responsibilities :

  • Configure and customize SAP Customer Data Cloud (CDC), Customer Data Platform (CDP), and SAP Emarsys to meet evolving business and marketing requirements.
  • Maintain and develop D2C systems across all digital platforms using SAP CDP, CDC, and Emarsys, ensuring personalized customer engagement, compliant data management, and consistent omnichannel experience.
  • Maintain and develop D2B systems, including the Self-Service Ordering Portal and integrations with SAP Commerce Cloud and Spartacus, utilizing CDC and CDP capabilities.
  • Develop and implement custom coding solutions in SAP CDC and Emarsys to enhance functionality and improve user experiences.
  • Design and support integrations between SAP CDx, Emarsys, and other enterprise or third-party platforms via APIs and SAP CPI.
  • Drive audience segmentation, campaign automation, and personalized communication flows using SAP CDP and Emarsys.
  • Collaborate with Versuni and TCS teams in the Netherlands and India to align platform development with business objectives.
  • Perform performance tuning, debugging, and troubleshooting of SAP CDx configurations, data flows, and Emarsys campaigns.
  • Ensure compliance with security standards, privacy regulations (GDPR, CCPA), and internal data governance policies.
  • Work on API development, authentication mechanisms (OAuth, SAML), and Single Sign-On (SSO) solutions.
  • Provide technical support and maintain clear documentation of platform configurations and custom developments.

Required Skills & Experience :

  • Strong hands-on experience with SAP Customer Data Cloud (CDC) and SAP Customer Data Platform (CDP).
  • Practical experience with SAP Emarsys for marketing automation, segmentation, personalization, and omnichannel orchestration.
  • Proven experience developing and maintaining systems across D2C and D2B channels using SAP CDx and Emarsys tools.
  • Proficiency in JavaScript, SAP BTP, Node.js, or related technologies.
  • Strong knowledge of RESTful APIs, OAuth, SAML, and other authentication / authorization mechanisms.
  • Experience in debugging and troubleshooting system integrations and performance bottlenecks.
  • Understanding of customer data architecture, privacy, consent management, and preference center configurations.
  • Familiarity with Agile / Scrum methodologies.
  • Excellent verbal and written communication skills; ability to work in cross-functional, geographically distributed teams.

    • Preferred Qualifications :

  • SAP CDC and / or SAP Emarsys certifications.
  • Experience with SAP Commerce Cloud or other SAP CX solutions.
  • Experience with cloud platforms such as SAP BTP, AWS, or Azure.
  • Experience working in a global, distributed team setup.
  • Exposure to use cases involving product recommendations, behavioral triggers, and real-time personalization via Emarsys.
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    Sap • Vijayawada, IN