What success looks like in this role :

Skills and Abilities :

Strong in networking concepts. Good knowledge of Microsoft Office Products (Excel, PowerPoint, Outlook etc.) Outstanding attention to detail and capacity to demonstrate continual learning. Exceptional analytical and problem-solving capabilities.

Others :

Willing to work in rotational shifts including Night Shifts Willing to travel and relocate to Gurgaon or vicinity if required

Personal Qualities :

Excellent written and verbal communication skills; good team player; highly motivated self-starter; good relationship builder with strong diplomacy skills. Must aspire to a culture of service excellence, always putting the customer, our people and our business at the center of everything they do. Must be able to work proactively and under pressure.

• Knowledge on MS Teams, Skype for Business or similar technologies is added advantage.
• Excellent deductive and inductive reasoning skills
• Strong interpersonal verbal and written skills
• Ability to work both individually and with teams.
• Good knowledge of Active Directory & Windows Server (2003, 2008, R2)
• Ability to analyze and interpret data, capture, and trace logs to resolve customer issues in live working environment.

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You will be successful in this role if you have :

Experience :

Minimum 2 years relevant work experienceMust have prior experience providing technical support to Enterprise CustomersPrior exposure to Microsoft Unified Communication Technologies

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.