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Sr Manager

Sr Manager

TransUnion LLCPune
30+ days ago
Job type
  • Full-time
Job description

What We'll Bring : Dynamics of the Role

TransUnion is currently recruiting for a dynamic Sr. Manager that will be responsible for the development, implementation, and oversight of the Corporate Investigations (CID) function across TransUnion’s international operations.

This role serves as TransUnion’s primary contact regarding fraud activities, investigations, and trends, and communicates with appropriate business unit leaders and management to ensure the program is maximizing its value to the organization.

What You'll Bring : What You’ll Bring

  • Minimum 10 years of professional investigative and / or fraud risk management experience in a corporate fraud, regulatory, or compliance environment
  • Minimum 5 years of program management and / or supervisory experience with demonstrated expertise managing, building and expanding an investigative or fraud risk management function across multiple regions
  • Strong organizational, project management and project delivery skills within a dynamic matrixed environment
  • Demonstrated proficiency in conducting employee interviews and interrogations
  • CFE, CCEP, CRCM, or ACAMS designation, or commitment to obtaining CFE within 1 year of hire
  • Demonstrated ability to manage, develop, and motivate other associates
  • Demonstrated expertise in high-quality, concise and precise business writing skills
  • Strong communication and stakeholder management skills
  • Mindset to adopt a risk-based approach, balancing the requirements of a for-profit, publicly traded global organization against the need to mitigate various areas of risk
  • Availability to work outside regular business hours, as needed We’d Love to See
  • Knowledge of the international credit and privacy landscape
  • Formal interview and interrogation training
  • Experience using digital forensics tools such as EnCase
  • Experience in implementing global / cross regional tools, processes and procedures.

Impact You'll Make :

  • With limited supervision, manages the investigations program for international markets, proactively and reactively addressing fraud, code of conduct, conflict of interest, and account misuse incidents; violations of law; and other pertinent matters as required
  • Operates as the primary point of contact with key international stakeholders, including leadership, providing specific recommendations to mitigate fraud and related risk, and working with internal resources both locally and globally to implement improvements to the control environment
  • Conducts and / or oversees all international investigations that originate from TransUnion’s Global Ethics Helpline (GEHP), and works closely with the GEHP program manager and Internal Investigations leadership to ensure findings are escalated and reported in accordance with departmental standards and regulatory obligations
  • Supports the Fraud Risk Management Program by assisting with local fraud risk assessments and providing intelligence and insight on evolving fraud risks
  • Provides thought leadership, training, and education on emerging fraud risks and fraud mitigation strategies to the applicable regions
  • Creates, reviews and periodically updates policies, procedures, and processes to standardize the investigation program and ensure consistency in compiling evidence, documenting facts and providing direction to key stakeholders for next course of action
  • Develops and implements investigative procedures that can be efficiently and effectively deployed throughout all the businesses in TransUnion’s international markets
  • Partners regularly with CID colleagues in the U.S. and other regions to share best practices and ensure consistency with methodology and approach
  • Creates, implements, refines and manages KRIs and KPIs to determine the cost and impact of fraud, and identifies opportunities to proactively protect the company against suspicious and high-risk activity
  • Develops and continuously enhances key metrics and reporting for various committees, in order to clearly demonstrate and communicate value of the program
  • Responsible for driving growth and expansion of the function; determines if and where additional resources (people, processes, tools) are required, and builds compelling business cases to validate the request
  • Manages and oversees large scale projects across the regions for major initiatives / improvements within the department
  • Engages with external fraud, law enforcement, and industry groups to provide thought leadership and strategies for the identification and prevention of fraud
  • Develops and actively maintains cross-functional relationships across the enterprise to identify potential opportunities for program enhancements
  • Oversees the continued advancement and optimization of investigative tools and systems
  • Develops and facilitate appropriate regional governance and adherence to specific business requirements
  • Provides Regional Presidents and Leadership with highest quality deliverables relating to departmental metrics, reporting, trends, investigation updates, and recommendations on risk mitigation strategiesThis is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

    • TransUnion Job Title

    Sr Manager, Corporate Investigations