Executives EXL / E / 1137554

Job Description

• Manage complex claims processing functions, including analysis, reporting, and rectification of erroneous claims.
• Utilize related systems and technology proficiently to streamline processes.
• Evaluate the impact of new releases, procedures, and suggestions, ensuring accurate verification of commercial coverages and handling small first-party claims.
• Identify and address system errors, program malfunctions, workflow inefficiencies, or processing improvements by liaising with team leaders or supervisors.
• Assist quality auditors as required and undertake additional responsibilities as assigned.
• Communicate with handler for any clarification / authorization, if required