Job Responsibility

• Office PC VDI
• Skill Name : Virtual Desktop Infrastructure� Citrix XenDesktop
• Cirix XenApp
• Citrix DaaS
• Citrix MCS
• Netscaler
• Deep Windows 7 / 10 / 11OS knowledge
• Windows Server knowledge
• Basic network troubleshooting
• Basic application troubleshooting
• Proficient in a ticketing system
• ech savvy
• Personal Qualities :
• Excellent written and verbal communication skills
• Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadlines
• Key Responsibilities : Supporting and preserving the Virtual Desktop setup
• Manage Citrix Xen Destop and Citrix XenApp environment
• Update Virtual machine images using available methods
• Maintain patch and vulnerability compliance across entire virtual desktop ecosystem.
• Provide operational support and requests for virtual systems.
• Perform problem management activities and tier-three support in problem / issue escalations.

Primary Skills

Secondary Skills