0512_506954_Jira Admin, Manufacturing_Infosys_Pune / Bangalore

Detailed JD

• Roles and Responsibilities)

Total Years of Experience : 5+ years

Installing, upgrading, and maintaining Jira software and plugins

Designing and managing workflows, fields, screens, reports, and dashboards within Jira

Customizing Jira projects with various schemas to match the needs of the business

Providing user management and support for Jira, including managing permissions and access

Creating, managing, and supporting all Jira dashboards, filters, and custom fields

Maintaining the stability and usability of the Jira system, resolving any issues that arise

Training and mentoring team members on the effective use of Jira

Documenting Jira system configurations and processes

Collaborating with other team members to understand and implement new requirements

Addressing user concerns and queries, troubleshooting any technical issues

Monitoring system performance and implementing improvements where necessary

Mandatory skills

Jira, Installing, upgrading, and maintaining.