To provide clean hygienic comfortable and hazard free areas in the hotel in order to thereby achieving maximum guest satisfaction & organizational profitability in an achieve impeccable housekeeping standards in all areas of the hotel as per organizational standards atmosphere of high individual morale.Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel propertyEnsure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Ensure to remain alert courteous and helpful to the guests and coworkers at all times.Responsible to clean the room the public area Executive Office etc. and other duties as assigned.Any matter which may affect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.Establish and maintain seamless coordination & cooperation with all departments of the hotel to ensure maximum cooperation productivity morale and guest service.Interact with guests and personnel of the hotel in an efficient and friendly manner.Provide effective support to the team to enable them to provide a range of effective and efficient servicesRespond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.Provide high level of service standards.Qualifications :
Diploma / Degree in Hotel Management or any other equivalent qualification
Additional Information :
Minimum of 01 years of Experience
Remote Work : Employment Type :
Fulltime
Key Skills
Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Cleaning Experience,Housekeeping Management,OSHA,Sanitation,Team Management,Leadership Experience,Supervising Experience
Vacancy : 1