Meet Our Team :
Customer Decision Hub (CDH) is responsible for personalizing billions of customer interactions in real time for the largest organizations in the world. CDH is built on Pega Platform technology to provides an “always on” brain seamless integrating AI and business rules across all your channels. The CDH team builds and enhances this enterprise software solution for our clients. We are distributed around the world, with a large presence in India, the Netherlands, and the US.
Picture Yourself at Pega :
In this role, you’ll help us lead a team that will design, develop, implement, test, deploy, and operate the features and functionality that power Pega CDH. We are looking for a highly engaged, technically strong and collaborative individual with a positive attitude who wants to help us with achieving our goal – changing the way the world does marketing!
What You'll Do at Pega :
Technical Leadership :
- Provide technical direction and architectural oversight for Customer Decision Hub applications
- Drive best practices in software development, encouraging collaboration and knowledge sharing
Team Management :
Lead and mentor a team of skilled developers, fostering a culture of excellence and continuous improvementSet clear goals and expectations for team members, conducting regular 1 : 1 coaching sessionsDevelop and execute growth plans for each team member, ensuring their professional developmentQuickly address performance issues and collaborate with leadership to resolve challengesProduct Development :
Ensure high-quality deliverables that meet both technical standards and business requirementsCollaborate with cross-functional teams to align product development with business objectivesStakeholder Management :
Communicate effectively with business teams, providing thought leadership and technical insightsCollaborate with product owners and business analysts to translate requirements into technical solutionsPresent progress, challenges, and solutions to senior managementWho You Are :
You are an effective communicator and collaborator. You are a team lead / manager who has experience in software development technologies and is passionate about exploring and applying this to help solve real business problems. This person will be working closely with product management to translate the requirements into application features, helping own up the technical and architectural design of solutions, defining the quality and gating criteria of features while taking complete responsibility of the deliverables from the team.
What You've Accomplished :
10 - 15 years of experience in analysis, design, development, and application deployment of large enterprise applications.Experience in J2EE (JSP, Servlets, Oracle and / or DB2 and MS / SQL) or equivalent technologiesStrong understanding of object-oriented programming and design, with an ability to implement code that meets engineering excellence standard with minimal oversight.Experience developing or working with CRM applications.Agile / Scrum development methodology knowledge / experience.Experience or good understanding of DevOps automation and pipeline tools.Pega Offers You :
Gartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunitiesAn innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay + bonus incentive, employee equity in the company