WALKIN INTERVIEW CUSTOMER SUPPORT

Job Description

• Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.
• Communicating with them through various Omnichannel channels, including email, social media, phone or SMS
• Assisting them if they are facing a problem and troubleshooting it.
• Ensuring the customer has a positive experience with the company.
• Fostering a healthy relationship between the client and the customer.
• Communicating right information and making them satisfy with the query.
• Knowledege about Skincare

Requirements

Customer Support ,Calling,Voice ,Customer Care ,English ,skincare