Office Assistant

Are you passionate about helping students achieve their dreams through education? Join our friendly and dedicated team as a Back Office / Education Loan Officer in the Financial Services industry! In this role, you'll be instrumental in supporting individuals looking to finance their education through loans. Your attention to detail and commitment to exceptional customer service will shine as you process applications, manage documentation, and assist students through the entire loan application process. You'll be the backbone of our operations, ensuring that each application is handled with the utmost care and efficiency. As we work to make education accessible, your contributions will directly impact the lives of many individuals, empowering them to pursue their academic goals without financial barriers. With a focus on collaboration and communication, you'll work closely with other team members to streamline processes, resolve issues, and enhance the overall experience for our clients. If you are a motivated individual who thrives in a supportive environment and is excited about making a difference in the lives of students, we would love to hear from you!

Responsibilities

• Process education loan applications accurately and efficiently
• Provide timely assistance and communication to applicants throughout the loan approval process
• Review and verify financial documents submitted by applicants
• Ensure compliance with all relevant regulations and policies
• Collaborate with lenders to facilitate the disbursement of funds
• Maintain comprehensive records of all loan applications and communications
• Assist in the development and enhancement of departmental procedures and workflows

Requirements