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Technical Support Engineer

Technical Support Engineer

SnaphuntPune, India
30+ days ago
Salary
₹300,000.00 yearly
Job description

The Offer

  • Join a well known brand within IT Services
  • Excellent career development opportunities

The Job

You will be responsible for :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.

    • The Profile

  • You possess a Degree in Computer Science, Engineering or related field.
  • You have excellent communication and interpersonal skills.
  • You have working knowledge of Troubleshooting and Communication
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are highly goal driven and work well in fast paced environments
  • You possess strong analytical skills and are comfortable dealing with numerical data

    • The Employer

    Our client is looking for a Technical Support Engineer