Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, we are an authority on vertical and integrated products that enable institutions to meet their ambition to be the principal service provider to their customers. Our commitment is to take banking into the future, anticipating and solving needs of tomorrow’s businesses.

We create financial technologies that help banks lead businesses on the path to growth and success. Our solutions help move the banking world forward; because that’s what happens when the world knows it has financial institutions they can rely on. This is the philosophy that we at Intellect follow and our commitment to our customers’ success.

A uniquely focused Products business, over $250 million Intellect Design Arena group has the soul of an agile start up, with the maturity of an established specialist in designing advanced technology products for global financial platforms across Global Transaction Banking (GTB), Global Consumer Banking (GCB), Insurance (Intellect AI) and e- Governance (GeM).

Intellect provides full spectrum, fully integrated products that run in over 250 financial institutions, across 90+ countries. With over 5000 solution architects, domain and technology specialists, backed with over 30 years of deep domain expertise, Intellect is the brand on which progressive financial institutions rely on for transformation initiatives.

Our aggressively customer-centric design philosophy has enabled the engineering of agile & holistic digital solutions, with full lifecycle enablement and industry-leading performance assurances.

Explore more about us at : www.intellectdesign.com

Location : Chennai

Position Type : One year Contract- Direct Vendor

Experience : 2- 6 years (Preferred from hotel industry background)

Job Description :

• Supervising daily housekeeping operations and ensuring compliance with all policies, standards, and procedures act as liaison to coordinate the efforts of Housekeeping, Laundry and Front Office.
• Working effectively with Engineering to ensure product upkeep and upliftment.
• Monitoring and developing team members by providing supervision, scheduling, conducting counselling evaluate and deliver recognitions and reward
• Monitoring, compilation and requisitioning of periodic inventories for fixed assets and operational supplies.
• Staff roster and allocation management in accordance with business demands, ensuring exceptional customer service
• Responsible for effective customer relations within in-house guests in different locations.
• Understand the impact of department’s operations on the overall property financial goals and objectives and manage to achieve or exceed budgeted goals.
• Recruit, interview, and train new team members.
• Observe service behaviors of employees, provide feedback to individuals and participate in the employee performance appraisal process.
• Ensuring availability of resources for smooth operations.
• Cafeteria / Canteen Management