Dear Tech Aspirants
TCS is hiring for ServiceNow ITSM with CMDB
Location : Chennai / Hyderabad / Kolkata / Ahmedabad
Experience Range from 5 to 10 years
Relevant Exp should be 5 years
ServiceNow Developers with ITSM and CMDB
Job Summary and Responsibilities
- Strong understanding and knowledge in ITIL Processes
- Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows / Flows and interfaces supporting ITIL customers
- Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets
- Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
- Develop standards , process and support and maintenance of existing environment
- Develop use-case scenarios for Testing
- Assist with analyzing and converting business requirements to system requirements
- Work with stakeholders to design testing strategies for development, QA and UAT environments
- Working knowledge of ServiceNow release upgrade process for implementation
- Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM
- Integrate ServiceNow applications with third applications using REST / SOAP APIs
- Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities
- Require strong debugging and troubleshooting skills
- To be proficient in understanding the end to end deployment process
Qualifications :
Bachelor’s degree in Engineering, Computer Science, or related branch5+ years overall work experience with 3+ years’ relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent WorkspaceServiceNow Developer Certifications preferably CSA, CADStrong verbal and written communication skills and proven technical leadershipPreferred Qualifications
Experience with large scale, enterprise ITSM implementationsAbility to prioritize multiple competing priorities in a fast-paced environmentExperience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident ManagementITIL v4 certificationServiceNow Certified Implementation Specialist in respective module experienceInterested candidates can share your updated Resume
Thanks
Hymavathi D
talent Acquisition Group
Tata Consultancy Services