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ServiceNow ITSM, Service Portal, Catalog, UI Builder, CMDB

ServiceNow ITSM, Service Portal, Catalog, UI Builder, CMDB

Tata Consultancy ServicesVijayawada, IN
1 day ago
Job description

Dear Tech Aspirants

TCS is hiring for ServiceNow ITSM with CMDB

Location : Chennai / Hyderabad / Kolkata / Ahmedabad

Experience Range from 5 to 10 years

Relevant Exp should be 5 years

ServiceNow Developers with ITSM and CMDB

Job Summary and Responsibilities

  • Strong understanding and knowledge in ITIL Processes
  • Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows / Flows and interfaces supporting ITIL customers
  • Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets
  • Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
  • Develop standards , process and support and maintenance of existing environment
  • Develop use-case scenarios for Testing
  • Assist with analyzing and converting business requirements to system requirements
  • Work with stakeholders to design testing strategies for development, QA and UAT environments
  • Working knowledge of ServiceNow release upgrade process for implementation
  • Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM
  • Integrate ServiceNow applications with third applications using REST / SOAP APIs
  • Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities
  • Require strong debugging and troubleshooting skills
  • To be proficient in understanding the end to end deployment process

Qualifications :

  • Bachelor’s degree in Engineering, Computer Science, or related branch
  • 5+ years overall work experience with 3+ years’ relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace
  • ServiceNow Developer Certifications preferably CSA, CAD
  • Strong verbal and written communication skills and proven technical leadership
  • Preferred Qualifications

  • Experience with large scale, enterprise ITSM implementations
  • Ability to prioritize multiple competing priorities in a fast-paced environment
  • Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident Management
  • ITIL v4 certification
  • ServiceNow Certified Implementation Specialist in respective module experience
  • Interested candidates can share your updated Resume

    Thanks

    Hymavathi D

    talent Acquisition Group

    Tata Consultancy Services

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    Servicenow Itsm • Vijayawada, IN