Job Description
We are seeking a skilled and motivated Salesforce Administrator with 2-4 years of experience to join our team. The ideal candidate will be responsible for managing and optimizing our Salesforce environment, ensuring it meets the evolving needs of our organization. This role requires a proactive individual with a strong understanding of Salesforce best practices, excellent problem-solving skills, and the ability to collaborate with cross-functional team
Job Responsibilities :
Salesforce Administration :
Manage and maintain the client’s Salesforce environment.
- Perform routine administration tasks.
- Monitor and ensure data integrity, security, and compliance.
- Perform data loads, data migration, and data cleanup using tools like Data Loader.
- Implement and manage data validation rules, workflows, and triggers to ensure data accuracy and consistency.
Customization and Configuration :
Customize Salesforce objects, fields, page layouts, record types, and validation rules.
Configure and maintain Salesforce reports and dashboards to support business needs.Develop and implement custom applications using Visualforce, Apex, and Lightning components (if applicable).Client Interaction :
Act as the primary point of contact for client queries and issues related to Salesforce.
Provide timely and effective support to clients, resolving technical issues and offering solutions.Conduct training sessions and create documentation for clients to enhance their understanding and use of Salesforce.Problem Solving :
Troubleshoot and resolve technical issues related to Salesforce.
Analyze client requirements and propose innovative solutions to meet their business needs.Collaborate with cross-functional teams to ensure seamless integration and functionality of Salesforce with other systems.Continuous Improvement :
Stay up-to-date with Salesforce releases, features, and best practices.
Identify and implement opportunities for process improvements and automation within the Salesforce environment.Participate in team meetings and contribute to the overall enhancement of Salesforce practices within the organization.Requirements
Bachelor's degree in a relevant field or equivalent work experience.Salesforce Administrator certification (ADM201 and ADM211) required; additional certifications (e.g., Advanced Administrator, Platform App Builder) preferred.Minimum 2 years of experience in Salesforce administration, configuration, and support.Proficiency in Salesforce Lightning Experience and automation tools such as Process Builder and Flow.Experience with Salesforce API integration and CRM best practices.Strong understanding of Salesforce configuration including custom objects, fields, and workflows.Excellent communication skills with the ability to interact effectively across all levels of the organization.Proven ability to translate business requirements into Salesforce solutions.Analytical mindset with the ability to analyze and interpret data effectively.Ability to provide after-hours support in critical situations.Experience with Agile project methodologies.Requirements
Bachelor's degree in a relevant field or equivalent work experience. Salesforce Administrator certification (ADM201 and ADM211) required; additional certifications (e.g., Advanced Administrator, Platform App Builder) preferred. Minimum 2 years of experience in Salesforce administration, configuration, and support. Proficiency in Salesforce Lightning Experience and automation tools such as Process Builder and Flow. Experience with Salesforce API integration and CRM best practices. Strong understanding of Salesforce configuration including custom objects, fields, and workflows. Excellent communication skills with the ability to interact effectively across all levels of the organization. Proven ability to translate business requirements into Salesforce solutions. Analytical mindset with the ability to analyze and interpret data effectively. Ability to provide after-hours support in critical situations. Experience with Agile project methodologies.