Technical Consultant – Network & Wireless

mainly Cisco environments, including LAN, WAN, and Wireless Environments.

Coordinates with networking vendors to ensure appropriate platform

integration and performance. Makes recommendations to senior management

on new technologies and products for enhancement of the network.

• Leads and participates in the installation of Network systems and

equipment for new facilities and expansions. Tests, debugs, and analyses

performance, and documents infrastructure components.

• Develop network infrastructure installation procedures to ensure

successful integration of systems hardware / software. Develops and

recommends technical strategies and solutions to maintain and / or expand

service levels.

• Monitors and analyses network and provides results on a regular basis.

Takes corrective action to improve data network.

• Responds to emergency situations and can perform effectively

troubleshooting during production outages.

• Assist in guiding, training, instructing, and assisting others at peer or

lower levels on technical issues and products.

• Other duties as assigned.

Relevant Experience 8 + years

Responsibilities

• Design, plan, establish, and optimize wireless networks.
• Design and implement WLANs and other wireless networks.
• Develop wireless network infrastructures and make recommendations

on systems enhancements for optimization.

• Be the lead for any wireless-related activities.
• Provide technical assessment of requirements and definitions from

conception to launch.

• Train and mentor other engineers.
• Design and validate RF link performance, quality, and reliability.
• Use measuring and diagnostic tools to test and adjust equipment.
• Create manuals and support documentation.
• Optimize existing network by adjusting radio network parameters,

adding / deleting of neighbor’s and recommending possible solutions to

hardware problems.

• Monitor and analyze statistical and drive test data to improve system

performance indicators.

• Responsible for capacity planning
• Proficient in at least 2 of the following technologies :

o Cisco

o Meraki

o Aruba

• Any wireless-related certifications would be a great plus.

o Cisco

o CWNP

o Meraki

o Aruba

• This role involves client interaction.

The scope of products / vendors is covered below too.

Cisco (Routing & SDWAN, ACI / Catalyst & Nexus Switching / Firewalls / F5 Load

Balancers

Secondary Skills : Experienced in one of the following.

• Palo Alto / FortiGate / ASA / Firepower Firewall / Cisco ACI

Accountabilities :

• Act on Incidents reported by our network management tools.
• Act on Incidents reported by the customer (via our service desk)
• Proactively test & upgrade software on various devices
• Analyse capacity management reports & propose improvements.
• Prepare and execute Change requests.
• Remotely Configure new devices
• Interact with multiple teams (Helpdesk, Customer, Service delivery Managers)
• Make technical advisory / designs for customer network migrations.
• Make technical advisory to improve customer security environment.
• Communicate & raise incidents to 3the party (vendors / telecom providers)
• Create and update documentation sets.
• Propose improvement plans (technical & human activity)
• Proactively seek guidance from peers and seniors where required.
• Team presentations on your activities
• Propose improvements for our network management tools / Configuration.
• Analyse reporting before used by Service Delivery Manager
• Understand vendor product / solution evolutions.

Core Skills

• Minimum 8 years relevant experience in Wireless (Cisco, Meraki, and

or Aruba) as well as any of the Firewall experience mentioned in

Secondary Skills

• Hands-on experience working in an ITIL-structured organization

dealing with Incident / Change / Problem management.

• Expert with implementing and supporting routing protocols.
• Experience with Wireshark or other protocol analyzers.
• Configuring network & security devices with end-to-end security in mind.
• Configuring end to end Quality of Service
• Troubleshoot using traffic analysers, NetFlow collector, capacity management tools.
• Understand to interpret wireless (WIFI) site survey reports.
• Execute / tune wireless (WIFI) radio management.
• Incident Report Document writing.
• Documentation (MS Word) & drawing (MS Visio) updates
• Participating in Team & Customer meetings.

Soft Skills

Driven and Customer focused.

Ability to work well under pressure.

Proactive Attitude

Problem Solving

Excellent Communication – Verbal & Written

Independent and resourceful with minimal supervision

Team player

Take initiative

Certification / Training

• Master’s or graduate degree holder
• Excellent knowledge and experience with the Wireless technologies
• Preferred Certifications below (Certifications as an added advantage)
• CCIE / CWNA / CCNP Wireless / Aruba Wireless / Meraki Wireless is preferred.
• Cisco CCNP / CCIE R&S / Security
• Palo Alto (PCNSA / PCNSE)
• NS5 / NSE6
• Meraki Certified Meraki Network Operator
• Awareness ITIL® V3 framework
• English speaking & writing skills.