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Admissions Counselor

Admissions Counselor

UnacademyIndore, Madhya Pradesh, India
27 days ago
Job description

Key Responsibilities :

  • Prospect and Lead Generation : Identify and research potential clients and target markets. Generate leads through various channels, including online research, networking, and cold calling. Collaborate with local schools.
  • Client Relationship Management : Build and maintain strong relationships with existing and potential clients. Understand client needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure client satisfaction.
  • Sales and Revenue Growth : Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients.
  • Market Analysis : Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities.
  • Reporting and Documentation : Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management.
  • Collaboration : Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights.
  • Student Counseling : Engage with prospective students in-person and over the phone to understand their academic background, career objectives, and learning preferences.
  • Enrollment Assistance : Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses.

Qualifications :

  • Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
  • Proven experience of minimum 1 year as a admission counselor or in a similar role.
  • Strong understanding of the company's products / services and industry.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in using CRM software and other sales tools