ob Title- Retail Associate
PURPOSE & IMPACT ON ORGANIZATION :
- Contribute to meeting or exceeding store sales and profit targets by :
- Passionately inspiring consumer loyalty to the brand
- Effectively serving and selling to customers
- Diligently executing store operations
KEY RESPONSIBILITIES :
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.Execute the Brand Customer Service standards to meet or exceed customers’ expectationsBe a Brand Ambassador, consistently exhibiting the Brand Attitude and ValuesUse Seasonal Brand and product knowledge effectively during sales interactionsCommunicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the BrandAdhere to all established policies and proceduresExecute and maintain established Visual Merchandising and In-Store Communication standardsProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete cash register transactions quickly and accuratelyMinimize loss in both, the stockroom and the sales floorPerform all store operations in a safe, effective and efficient mannerCollaborate productively and respectfully with team membersComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve your performanceAUTHORITIES : KEY RELATIONSHIPS :
CustomersPeers and SupervisorKNOWLEDGE, CAPABILITIES AND EXPERIENCE :
Retail Professional CompetenciesMINIMUM QUALIFICATIONS :
High school education is a must
Preferably 6 months working in a sports / fashion customer & commercial focused retail environment
Basic numeracy, literacy and verbal communication skills