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Agilysys Support Engineer - InfoGenesis Configuration Management

Agilysys Support Engineer - InfoGenesis Configuration Management

CONSULTTRINITY SERVICES PRIVATE LIMITEDBangalore
30+ days ago
Job description

Key Responsibilities :

  • Manage and implement configuration changes in Agilysys InfoGenesis environments.
  • Provide day-to-day support for IGCM and IG12 tools across deployed systems.
  • Troubleshoot and resolve configuration issues and system-related incidents.
  • Collaborate with technical teams on system upgrades, patches, and migrations.
  • Maintain proper documentation of configuration changes and system logs.
  • Ensure configuration integrity and compliance in live production Skills & Qualifications :
  • Minimum 3 years of experience working with Agilysys systems.
  • Strong working knowledge of InfoGenesis Configuration Management (IGCM) and IG12.
  • Experience in managing configuration in live / production environments.
  • Exposure to hospitality or point-of-sale (POS) systems using Agilysys platforms.
  • Experience migrating from Agilysys v4.5.3 to IG12 is a strong plus.
  • Good communication, problem-solving, and documentation Qualifications :
  • Experience working with hospitality tech platforms.
  • Familiarity with system upgrade / migration projects.

ref : hirist.tech)

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Configuration Engineer • Bangalore

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