This job offer is not available in your country.

Associate Lead - Change Management

MicrolandBengaluru, India

30+ days ago

Job description

Required Skills

Behavioral | Aptitude | Communication

Technology | Cybersecurity | End Point Security

Technology | Cybersecurity | SOC Alert Management

OVERALL SKILL SETS FOR End Point

Experience in endpoint protection troubleshooting
The security specialist is responsible for conducting information security investigations as a result of security incidents
Provide timely detection, identification, and alerting of possible attacks / intrusions,
Anomalous activities, and misuse activities and distinguish these incidents and

events from benign activities.

Isolate and remove malware.

Conduct research, analysis, and correlation across a wide variety of all source

Data sets (indications and warnings).

Provide daily summary reports of network events and activity relevant to cyber

defense practices.

Receive and analyze network alerts from various sources and determine possible

causes of such alerts.

Notify designated managers, cyber incident responders and articulate the event's

history, status, and potential impact for further action in accordance with the

organization's incident response plan.

Work with stakeholders to resolve computer security incidents and vulnerability

compliance.

Malware handling on AV

Host Intrusion Detection and Prevention (HIPS)

Monitor security of the cloud and on-perm environment using various security tools

Retrieve and report metrics on various security areas of the cloud on-perm environment.

Install and configure security systems and tools.

Behavioral analysis and actionable intelligence applied to stop an incident from breach

Ensuring that service reports are produced for each customer service and that breaches of SLA targets are highlighted, investigated and actions taken to prevent their recurrence

Job Requirements

Good understanding of system security (client, server, system hardening standards)

Notion of networking concepts (routing, switching, proxy, firewall) and ability to assist SOC analysts with threat detection systems (networks, firewalls, servers, Windows, Linux, authentication etc.).

Ability to identify, analyze and report root cause of security incidents

Respond to security escalations and coordinate with internal, external and vendor support in order to provide initial analysis, containment, remediation, after action analysis and reporting of security events and incidents.

Ability to use email / web / network / security tools / systems logs to analyze ongoing incidents / define mitigation actions / conduct investigations

Creative, dynamic, open minded, pro-active, and enthusiastic

Result-focused, able to work under pressure

Honest, willing, and able to take the lead and to delegate tasks where necessary

Should be comfortable working in 24 / 7 shifts

Desired Skills

Trend Micro – EPS, Antivirus management (crowd strike Falcon) , Symantec Endpoint Protection

Roles and Responsibilities :

Major Responsibilities :

Lead the technical deployment or troubleshooting on any of two products - Symantec,

TrendMicro server security and TrendMicro EDR

Implement project / change and troubleshoot incidents spanning various Antivirus vendor products involving Symantec, TrendMicro Server Security and EDR

Implement project / change and troubleshoot incidents on Anti malware solutions

Adherence to ITIL service management framework

Monitor / manage the customer perimeter security infrastructure as per the Service Level

Agreement (SLA) with minimal escalations.

Vulnerability Management of the managed infrastructure with appropriate remediation

Apply investigation techniques to document root cause and impact of detected computer security incidents.

Performs or assists with IT security assessments or audits of internal and external networks and systems under the direction of the IT Security management. Document findings in written reports with recommendations for remediation.

Assists with the development and documentation of an overall IT Security architecture to assure confidentiality, integrity and availability of company IT assets.

Develops and maintains good communications and working relationships with teams and external clients.

Knowledge on Cyber security incidents and reacting to it in a most optimal and secured way. Driving the Mitigation.

Identifying and mitigating the risks in the IT environment we manage.

Providing inputs to the Continual Service improvements and driving the Service improvement plans and the Hygiene Projects.

Actively giving inputs to Automating various tasks and driving the required projects.

Provide on-call support as per rotation for emergency situations.

Create a job alert for this search

Change Lead • Bengaluru, India