About NCR VOYIX
NCR VOYIX Corporation (NYSE : VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Responsibilities include :
- Reviewing and understanding the Engineering changes being released thru’ DR (DR - Development Release – also referred as ECO) in terms of applicability for various NCR Mfg. sites and assess the impacts to the applicable sites.
- Coordinate with Engg., OPM & Plant Mfg. teams to address any queries in the DR which are not manageable within NCR Voyix Mfg. system.
- Assign the DR to the ECC Planners and support them in managing the changes.
- Support NPI product / Project BOM set-up to meet aggressive project timelines.
- Regular Review of the Pending changes based on the DR disposition and System Supply / Demand Changes with the planners and the Plant ECC Coordinators to control on the changes.
- Uses constructive escalation to address any specific delays in getting the change implemented on priority.
- Attends Stop Order meeting and Change Control Review meeting and circulate Minutes of meeting and drive actions for proper closure.
- Product configuration logic maintenance in NCR Voyix Mfg. systems.
- Integrates basic principles, theories, concepts of professional field with procedures and activities within own work area.
- Analyze Issues and solves problems- Proven ability to recognize symptoms and that indicate problems. Makes timely decisions on problems / issues requiring immediate attention.
- Compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action; takes action that is consistent with available facts, constraints, and probable consequences.
- Communicates effectively - Clearly conveys information and ideas through mails / meetings to individuals or groups.
- Readily Adapts- Demonstrates the ability to maintain professionalism and a positive attitude when encountering changes in the workplace. Invites feedback and learns from missteps (i.e. : Seeks to understand changes; maintains positive attitude when dealing with change; makes appropriate behavioral adjustments when needed.)
- Seeks customer satisfaction. Tracks performance and solicits feedback from customer to ensure problems are resolved.
- Bachelor Degree in Engineering
- Strong interpersonal skills and highly motivated
- Highly organized and ability to follow processes and procedures
- Effectively manage changes, stress, and ambiguity
- Written and verbal communications in English
- Willingness to work in shifts
- Ability to manage a team of 6 to 8 members in matrix organization.
- Proficient with Software applications like MS Excel, MS Outlook, ERP
- Knowledge in Engineering Change Management Processes.
- Knowledge in MS Excel Macro / SQL DB maintenance would be an added advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job