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Front Desk Representative

Front Desk Representative

FracSpace Private LimitedHyderabad, Telangana, India
23 days ago
Job type
  • Full-time
Job description

Company Overview : Welcome to FracSpace! We are a leading fractional ownership company revolutionizing the world of real estate. Our innovative platform empowers individuals to own a fraction of a property, unlocking new opportunities for investment, collaboration, and shared ownership.

Job Overview :

  • Greeting Visitors and Clients :
  • Welcome visitors, guests, or clients with a friendly and professional demeanor.
  • Check in visitors, ensure their identification is verified, and notify the appropriate person or department of their arrival.
  • Answering and Directing Calls :
  • Answer incoming calls on a multi-line phone system.
  • Provide general information about the organization or direct calls to the appropriate departments or staff.
  • Handling Correspondence :
  • Sort and distribute incoming mail and packages.
  • Prepare outgoing mail and packages for shipment.
  • Managing Appointments and Schedules :
  • Schedule appointments, meetings, and conferences for staff or management.
  • Maintain and update calendars for meeting rooms or personnel.
  • Administrative Support :
  • Assist with administrative tasks, such as filing, data entry, and maintaining office supplies.
  • Prepare and maintain reports, forms, or documentation.
  • Customer Service :
  • Address inquiries or concerns from clients, customers, or visitors.
  • Provide exceptional customer service, ensuring a positive experience.
  • Maintaining Office Security :
  • Monitor and control access to the office or building by following security procedures.
  • Ensure visitors sign in and out, providing visitor badges if necessary.

Ensuring Clean and Organized Reception Area :

  • Keep the front desk area clean, organized, and professional in appearance.
  • Maintain brochures, informational materials, or company documents for visitors.

    • Handling Emergency Situations :

  • Be familiar with emergency procedures and assist visitors or staff during emergencies.

    • Qualifications and Skills :

  • Education : High school diploma or equivalent; some positions may require an associates or bachelors degree.
  • Experience : Prior experience in a customer service or administrative role is typically preferred.
  • Skills :
  • Excellent communication and interpersonal skills.
  • Proficiency with office equipment (e.g., phones, computers, fax machines).
  • Basic knowledge of office software (e.g., Microsoft Office Suite).
  • Ability to multitask and prioritize effectively.
  • Strong organizational skills and attention to detail.
  • Professional appearance and demeanor.

    • Work Environment :

  • Typically works in a corporate office, hotel, healthcare facility, or other service-oriented industries.
  • May require occasional evening or weekend shifts depending on the business's hours of operation.

    • Key Traits :

  • Friendly and approachable.
  • Dependable and punctual.
  • Problem-solving skills.
  • Ability to work in a fast-paced environment