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Customer Support Representative

Customer Support Representative

Talent AcquaintanceAhmedabad, India
30+ days ago
Salary
₹312,000.00 yearly
Job description

Your premier platform connecting talent with opportunity. Discover skilled professionals and promising candidates effortlessly. Streamline your recruitment process with intuitive features, comprehensive profiles, and personalized matches. Revolutionize how you acquire talent, ensuring the perfect fit for your team and organizational success.

As the need for premium customer service arises, a highly proficient communicator with tangible skills in verbal communication and active listening is greatly imperative.

Key Responsibilities :

To seamlessly perform these tasks, experience and proficiency in using help desk software are mandatory.

Exhibiting exceptional customer service skills, the ability to work under pressure, and a knack for problem-solving are other preferred qualities for an ideal candidate. Your primary role will be to ensure customer satisfaction by meeting their needs promptly and efficiently. Thus, candidates with previous customer service experience will be highly favored.

The Role

Your responsibilities will include :

  • Answering our valued customer's phone calls
  • Proficiently responding to emails
  • Diligently resolving customer complaints

Benefits :

  • 5 Days Working
  • PF, Insurance, Gratuity Benefit
  • Cab Facility available for Night Shift
  • Night Shift Allowance
  • 5 days Accommodation – Out-stationed candidates
  • Ideal Profile

  • Freshers / Experience can apply
  • Great written communication skills in English including grammar and spelling
  • 10 + 3 years Diploma / HSC / Any Graduate can Apply
  • Computer savvy
  • Flexibility to work in a 24 / 7 environment
  • What's on Offer?

  • Opportunity to make a positive impact
  • Fantastic work culture
  • Attractive Salary & Benefits