Job Profile :
- Export Sales & Customer Servicing
- Production planning as per customer's requirement, ETA with the production team
- Order booking in system (SAP)
- Container stuffing planning as per shipment
- Scan document sharing with customers
- Follow-up with documentation team for pending documents
- Maintain good customer service by addressing customer emails and responding on time
- Coordinating with plants for samples and dispatch on time
- Requirements of SAP Knowledge (Module Name & Details) : Not mandatory but preferred
- Specific Requirements (If any) : (i) Good English communication (email drafting)
ii)Basic knowledge of export operations & delivery terms.